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Project: 90CT0072/01
Training for Managers and Supervisors to
Enhance Their Capability to Understand and Implement ASFA

Evaluation Report for the Project Period
October 1, 2000 to September 30, 2001

Introduction

This report presents the evaluation findings for the first full year of this project's operations. It is intended to be a companion document to the second Annual Progress (Performance) Report submitted by the Project Director to the Children's Bureau, detailing activities and accomplishments for that six-month period. However, this evaluation report looks retrospectively at the entire twelve months recently completed, and offers a preview of evaluation methods and events planned for the second project year.

Evaluation Scope

This evaluation has two components: (1) an evaluation of process, or the extent to which the work of the project is proceeding or has proceeded as expressed in the work plan; and (2) an evaluation of outcomes, or the extent to which anticipated milestone events and results and products have emerged as the consequence of the work of project staff and their leaders and various collaborators.

Evaluation Findings

It should be noted here that data sources for much if not nearly all of what follows have been created and administered by project staff for their own internal uses in tracking the progress of their work and assuring that critical tasks are carried out according to schedule. These tools routinely inform and guide decisions and actions in every respect.
The extraordinary diligence and managerial expertise with which this project has been conducted during its first 12 months is clearly evident and facilitates an accurate and complete evaluation of the project team's work.

1. Process Findings

The major year one tasks are presented in detail within the matrices for project objectives one through seven, attached. These matrices were created at the outset and have guided discussions at the meetings of the project team. The matrices attached to this report are updated periodically to reflect current status and planned activities for the following period. No significant variations from the work plan developed at the start have been observed. The only variation to the timeline originally proposed was that of establishing an evaluation approach. However, this should not be viewed as significant since the evaluation approach could not be completed until the draft curriculum was complete. The delay (which resulted from the retirement of the first evaluator) simply put both the evaluation and the curriculum on the same timeline. Therefore, the project has completed all its critical tasks on time, under budget, and in good order. The progress attained in each substantive area of work has been described in some detail within each of the Project Director's first year annual progress reports.

Significant steps have been taken to develop the new ASFA curriculum and generate interest in the field, including participantion by the Project Director and team members at the CWLA 4th National Child Welfare Data Conference and NCANDS Meeting in April 2001 and the AHA's ASFA Conference in August 2001. A website (http://www.muskie.usm.maine.edu/asfa) was established to publicize the project, to solicit pilot state participants, and to share results on an ongoing basis. In addition, the project team provided a hardcopy of the report Building the Child Welfare Team Promising Practices 2001 Phone Poll in May 2001 to the Regional ACF Staff.

The development of the curriculum has been guided by the active involvement of the Commonwealth of Kentucky's Department of Community Based Services representatives. Early in the development process, the Project Director worked with the Department to assemble a team of managers from key areas to advise the project team, review curriculum materials, and provide critical feedback. Project team members have held two on-site meetings in Kentucky to get their input on the competencies and curriculum, and later feedback on the draft curriculum and evaluation approach and forms. This support has been critical in ensuring that the curriculum is grounded in practice and meets the "real world" needs of child welfare managers and supervisors.

Among the innovative approaches to this curriculum is the briefing for senior child welfare managers that precedes the training. The briefing highlights the main concepts being presented to managers and supervisors, provides an opportunity for senior managers to have input into and shape the curriculum, and to commit to reinforcing the main training concepts and the evaluation approach. This design element is critical--personal and organizational commitment from senior managers is necessary for ensuring that the training has the desired impact on practice.

Year two is dedicated to field-testing the curriculum. Kentucky will be the first pilot field test, which will be conducted by the end of this calendar year. The training participants will be managers and supervisors from at least two Regions. During the second half of year two, the curriculum will be piloted in two additional states. The evaluation activities in Kentucky will inform any needed changes to the pilot curriculum prior to being delivered in the other states.

2. Outcomes Findings

All outcomes and products scheduled for year one have been completed in good order. One of the most noteworthy aspects of the curriculum is the degree to which it incorporates ASFA guidance and technical assistance documents produced by other sources and experts and then builds on this expertise. The curriculum development recognized that ASFA is not new to child welfare practitioners who likely have received numerous briefings, trainings, memos, policy statements and the like on the facts of ASFA. The curriculum builds on these to create a unique combination of a somewhat traditional briefing on ASFA and a series of activities that guide managers and supervisors in assessing their own competencies and practice and the changes required as a result of ASFA. This approach, combined with the module structure, is critical to making the curriculum a valuable tool central in an ASFA implementation strategy.

Other products have emerged as a function of the curriculum design process, and they include the following:

  • ASFA competencies for supervisors and managers and the integration of those competencies into the draft curriculum.
  • The adaptation of the Oregon case study for this curriculum to enable trainees to learn to use quantitative data more effectively.
  • Material prepared specifically for this training by an expert in the relationship of ASFA to ICWA. This material includes Tips for State/Tribal Collaboration around ASFA Implementation, ASFA and ICWA: The Highlights, and a case study reinforcing how child welfare agencies and tribes can work together in cases of suspected abuse of an American Indian child.
  • The Building the Child Welfare Team Promising Practices 2001 Phone Poll that reports the results of a phone poll that asked 47 child welfare agency and 4 court improvement project representatives to identify how meeting ASFA requirements has changed the way that child welfare agencies do business and to identify the skills that managers and supervisors need to implement ASFA.


3. Year Two Evaluation Plan

As with the first year, Year Two evaluation of process and outcomes will employ methods of competency, consistency, utility, and implementation analysis. The focus of the study will include implementation issues having to do with the impact of training on practice and barriers to full-scale implementation and their training implications. The project will also carefully track the various ways states modify the curriculum to fit their own requirements. Indeed, the module-based approach embodied in the curriculum invites such adaptations, and applicant states have been asked to anticipate which modules they expect to use in their own training activities. Participating states will be required to complete pilot training activities by the end of May 2002, to enable full-scale evaluation and set the stage for national dissemination

The Project Director is committed to tackling the challenge of evaluating the impact of the training on practice. The evaluation activities used in the Integrated Information Management in Child Welfare Supervision training have informed the evaluation designed for this training. Year two pilot training evaluation will consist of the following activities:

  • Pre- and post test participant surveys. The pre-test survey will be administered at the beginning of the first day of training. Experience demonstrates that this is the best strategy for ensuring that surveys are completed by all participants. The post-test survey will be administered at the end of the training. Both instruments are a combination of likert-scaled questions and open-ended questions. These instruments are included in the draft curriculum.
  • Individual Interviews with Managers. Conducted approximately four to six weeks following each pilot training.
  • Participant Action Plans. Participants will complete a plan at the end of the training, focusing on the competencies they self-identify for improvement. Plans will be monitored via a follow-up survey three to six months after the training.


ATTACHMENTS:

1. Year One Project Task Completion Timetable (Objectives 1.1-1.7)
2. Year Two Project Task Completion Timetable (Objectives 2.1-2.8)
3. Year Two Schedule of Pilot Test of Curriculum as of October, 2001

 

Attachment 1

Major Activities and Accomplishments During for the Project Period
October 1, 2000 to September 30, 2001

Objectives
Tasks/Activities
Status
Year One: Work collaboratively with the Kentucky child welfare agency and a national multi-disciplinary project advisory council to develop an ASFA implementation 'promising practices' analysis, create ASFA implementation competencies and design a curriculum to train child welfare managers and supervisors in data use and ASFA implementation skills.

1.1 Establish a national multi-disciplinary project advisory council

1.2 Survey the literature and poll selected state child welfare agencies to develop a list of 'promising practices' that states are using to implement ASFA

1.3 Develop an ASFA 'promising practices' implementation analysis

1.4 Define management and supervisory competencies

1.5 Develop a core curriculum entitled, Understanding and Implementing ASFA

1.6 Develop a protocol to evaluate the effectiveness of the curriculum

1.7 Develop a national dissemination strategy and plan that focuses on state child welfare agencies and institutions of higher education

Done

 

Done





Done



Done


Done

 

Done

 

Implementation is ongoing

 

Attachment 2

Activities Planned for the for the Project Period
October 1, 2001 to September 30, 2002

Objectives Parties
Tasks/Activities
Responsible
Mo/Yr
Year Two: Collaborate with Kentucky and a minimum of two additional state child welfare agencies to field test, evaluate and revise the core curriculum entitled, Understanding and Implementing ASFA.

2.1 Complete and distribute the Year One project evaluation

Project Oct 01-Nov 01
2.2 Implement a process, including criteria, to select the additional pilot states Project team Oct 01- Nov 01
2.3 Select and establish agreements with the pilot states to deliver and evaluate the curriculum Project team and pilot teamstates Nov 01-Jan 02
2.4 Continue to update the ASFA 'promising practices' implementation analysis Project team Jan 02-June 02
2.5 Deliver the curriculum in the pilot states Pilot states Feb 02-May 02
2.6 Evaluate the effectiveness of the curriculum Project team and pilot states Feb 02-July 02
2.7 Revise the competency based curriculum to reflect the lessons learned from the training and evaluations Project team May 02-Sept 02
2.8 Implement the national dissemination plan through presentations and publications on the project All Oct 01-Sept 02

Attachment 3

PROPOSED PROJECT TIME FRAMES
FROM THE PILOT APPLICATION PACKET

Date
Task
October 5, 2001 Distribute the application materials
November 7, 2001 Receive applications from agencies
November 7-30, 2001 Review applications
November 30, 2001 Notify selected states
January 2002 Conduct a briefing in Portland, Maine
January - May 2002 Adapt the draft curriculum
By May 31, 2002 Deliver the adapted curriculum to child welfare managers and supervisors
May - August 2002 Conduct the evaluation
June 2002 Share adapted training material
September 2002 Produce the final curriculum

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